Beginner
English
Active Listening
Active listening is a communication skill that involves fully focusing, understanding, and responding thoughtfully to what the other person is saying. It goes beyond just hearing words and includes paying attention to both verbal and non-verbal cues like body language, tone of voice, and emotions.
Curriculum
1 streams · 00:07:39 Hours
Active Listening 1 streams
Active Listening
00:07:39
Description
The key elements of active listening are:
- Being Present: Giving your full attention to the speaker without distractions.
- Reflecting: Paraphrasing or summarizing what the speaker has said to show understanding.
- Clarifying: Asking questions if something isn’t clear to ensure accurate comprehension.
- Non-verbal Cues: Using nodding, eye contact, and other body language to show engagement.
- Avoiding Interruptions: Allowing the speaker to finish their thoughts without cutting them off.
- Empathy: Trying to understand the speaker’s emotions and perspective.
Active listening fosters better communication, trust, and understanding in relationships.
Instructor
